How To Cancel a Subscription

Step 1: Go to Your Account Dashboard Page

For cancelling subscription, start by accessing your account dashboard. Log in to your account using your credentials. Once you’re logged in, click on the sidebar menu located on the top left side of the screen. Then, find “Subscriptions” and click on it as shown.

A screenshot of the TMMA music marketing platform with the "Subscriptions" menu highlighted, guiding users to manage their active and cancelled campaigns.

Step 2: View the Subscription You Want to Cancel

Within the Subscriptions section, you should see a list of all your subscriptions. Look for the specific subscription that you want to cancel and click on the corresponding subscription number. This will allow you to access the subscription details page. Refer to the provided photo to locate the subscription number for the desired subscription.

Step 3: Click on "Cancel Subscription"

On the subscription details page, you can view information about your selected subscription, including its duration, renewal date, and payment details. Locate the option labeled “Cancel Subscription” and click on it to proceed with canceling your subscription. This action will prevent any charges on the next renewal date.

Step 4: Verify Cancellation

After confirming the cancellation, the subscription page will display a “Cancelled” status next to your subscription number. Congratulations! Your subscription has been successfully canceled.