1. If our team does not believe the song(s) is a good fit for our network or that it needs significant improvement and the musical artist is not willing to make those changes, refunds are available and you will be notified via email within 3 business days.

2. You will be eligible for a full refund at any time within fourteen (14) working days beginning on the day after you receive confirmation of your cancellation of any Service and/or Subscription from Top Music Marketing Agency®. This is provided you have not used any of the Service(s) during this period and this is the first payment made as part of the subscription.

3. The fourteen (14) day refund policy outlined above is only applicable to the first payment made of your subscription or payment plan. Any payments made as part of your regular subscription fee or payment plan will not be applicable for a refund as part of the contract entered into under these Terms between you and Top Music Marketing Agency®.

4. Regardless of eligibility, all refunds must be requested made via a form which can be supplied to you by contacting us

5. You are able to downgrade or cancel at any time. If you choose to downgrade from a paid subscription to a free subscription on the platform you’ll remain Premium until your next payment is due and a refund will not be applicable.

6. We reserve the right to refuse a full or partial refund if any items do not meet the above criteria.

7. If You opt into any service(s) which requires a deposit You acknowledge that the deposit put down for any service is non-refundable in all circumstances, including but not limited to if You decide You do not want or are no longer able to continue with any service they have purchased with Top Music Marketing Agency®. Upon receipt of the deposit, the customer agrees that the deposit funds held by Top Music Marketing Agency® are non-refundable, but can be allocated for other services should You no longer be able to continue with service the deposit was originally intended for.